KNP is an acronym for Khidmat Nasihat Pembiayaan (Financing Advisory Services), a service formalised by Bank Negara Malaysia (BNM) in collaboration with Credit Guarantee Corporation Malaysia Berhad (CGC) and Agensi Kaunseling & Pengurusan Kredit (AKPK). MyKNP@CGC is an advisory unit under CGC that provides financial advisory and recommendations to Small and Medium Enterprises (SMEs) who were unsuccessful in obtaining business financing from the banks. MyKNP@CGC aims to assist SMEs to improve their eligibilities to secure financing and be informed of the availability of alternative financing.
2. What does MyKNP@CGC provide?
MyKNP@CGC strives to deliver a better understanding to SMEs on the possible reason(s) for their financing applications to be declined by the banks, tips to improve eligibility for financing in the future and recommend an alternate solution or sources of financing that is available (e.g. Peer-to-Peer company or Government Agencies).
3. How can I subscribe to this service?
If you are an SME and your application for financing has been rejected by the bank, call us at 03-7880 0088 (8.30am to 5.30pm, Monday to Friday) to speak to our CGC officer. You can also email your enquiry to [email protected]. Our dedicated CGC officer will provide financial advisory to you via a telephone call and respond to your email.
4. What information or documents do I need to prepare before I contact or email MyKNP@CGC?
For us to provide an effective and prompt service, SMEs need to provide the following details to our CGC officer during the call or state it in the email:
Company Name
Business Registration Number
Name of Business Owner/Director
Contact Number
Bank(s) that rejected the application
Reason(s) for Rejection stated in the bank’s rejected letter
5. Besides telephone call or email, does CGC accepts a walk-in enquiry?
Yes, we do. You can visit any one of our 16 CGC branches nationwide as per the list available on our website @ https://www.cgc.com.my/cgc-branches
6. Does the services and advisory from MyKNP@CGC guarantees that my future application for business financing will be approved?
MyKNP@CGC only provides review and advisory on post application for financing. This is to help SMEs to understand the reasons for rejection by bank, and recommend tips to improve credit rating and eligibility for future application. In addition, MyKNP@CGC will propose alternative solution or source of financing as an option to SMEs. However, MyKNP@CGC will not provide any assurance on the approval as the final decision on the approval of the financing is subject to the review and assessment by the banks or alternate financiers in accordance with their internal policies.
7. Do I need to pay for the service provided by MyKNP@CGC?
No, you don’t. There is NO charge for the advisory services provided by MyKNP@CGC.
This link will bring you to a third party website, owned and operated by an independent party over which Credit Guarantee Corporation Malaysia Berhad (“CGC”) has no control (“3rd Party Website”).
Your use of the 3rd Party Website will be entirely at your own risk and shall be subject to the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.
CGC makes no representations, warranties or undertakings about and does not endorse, recommend or approve any content of the 3rd Party Website you are about to access directly or indirectly via this website.
You acknowledge that the website you are about to access is provided by 3rd Party Name on an “as is”, “as available” basis. CGC shall in no event be liable for any damage, loss or expense including without limitation, direct, indirect, special, or consequential damage, or economic loss arising from or in connection with:
any access, use or the inability to access or use this web site, or reliance on the contents of this website;
any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent, program or macros; Even if CGC or its agents or employees are advised of the possibility of such damage, loss and/or expense. Access to this website is not an endorsement or verification of such website by CGC and such website should only be accessed at your own risks. This exclusion clause shall take effect to the fullest extent permitted by law.
Click to proceed.
This link will bring you to a third party website, owned and operated by an independent party over which Credit Guarantee Corporation Malaysia Berhad (“CGC”) has no control (“3rd Party Website”).
Your use of the 3rd Party Website will be entirely at your own risk and shall be subject to the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.
CGC makes no representations, warranties or undertakings about and does not endorse, recommend or approve any content of the 3rd Party Website you are about to access directly or indirectly via this website.
You acknowledge that the website you are about to access is provided by 3rd Party Name on an “as is”, “as available” basis. CGC shall in no event be liable for any damage, loss or expense including without limitation, direct, indirect, special, or consequential damage, or economic loss arising from or in connection with:
any access, use or the inability to access or use this web site, or reliance on the contents of this website;
any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent, program or macros; Even if CGC or its agents or employees are advised of the possibility of such damage, loss and/or expense. Access to this website is not an endorsement or verification of such website by CGC and such website should only be accessed at your own risks. This exclusion clause shall take effect to the fullest extent permitted by law.
Click to proceed.
This link will bring you to a third party website, owned and operated by an independent party over which Credit Guarantee Corporation Malaysia Berhad (“CGC”) has no control (“3rd Party Website”).
Your use of the 3rd Party Website will be entirely at your own risk and shall be subject to the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.
CGC makes no representations, warranties or undertakings about and does not endorse, recommend or approve any content of the 3rd Party Website you are about to access directly or indirectly via this website.
You acknowledge that the website you are about to access is provided by 3rd Party Name on an “as is”, “as available” basis. CGC shall in no event be liable for any damage, loss or expense including without limitation, direct, indirect, special, or consequential damage, or economic loss arising from or in connection with:
any access, use or the inability to access or use this web site, or reliance on the contents of this website;
any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent, program or macros; Even if CGC or its agents or employees are advised of the possibility of such damage, loss and/or expense. Access to this website is not an endorsement or verification of such website by CGC and such website should only be accessed at your own risks. This exclusion clause shall take effect to the fullest extent permitted by law.